Proactive Services AT AHV Networks

With managed IT support, we can stop the issue before it starts.

We safeguard your network and systems with our cutting-edge monitoring and management software to protect your company from lost productivity and system outages.

Businesses are constantly under pressure to deliver, boost productivity, and save expenses. You may accomplish this more readily thanks to our IT services.

We implement IT services that are specifically suited to your company, managing your infrastructure and assisting you at every stage. Leave the IT side of your business to us so you can spend your valuable time expanding your business.

Services We Provide

AHV Networks offers a wide range of IT services. We may work with you to individually adapt these services to your company in accordance with your needs and spending limit. Our offerings comprise:

Managed IT Services

AHV Networks managed services make life easier for you and your team. We know technology can be tricky and perplexing better than anybody. A technology setback may easily turn into a nightmare when you have a business to operate and your staff is under pressure. However, nothing brings a company together and increases production like a properly set up business.

Cyber Security Auditing and Reporting

Periodic system audits customized to your company. A thorough evaluation of your controls, data, and systems. A precise representation of your cyber security environment, reports with useful conclusions. Templates that are simple to use and ready to utilize.

Response to Cyber security Incidents

A thorough incident response that includes triage and in-depth research to pinpoint the origin and effects of a cyber-attack.

We will also put a strategy into action to get your company back in operation and safer than before.

IT Consulting and Implementation

IT consulting services are consulting services that help clients evaluate different technology strategies and consequently align them with business or process plans.

These services provide strategy, architecture, operations.

An implementation plan to support your IT initiatives. Strategic planning includes consulting services that help the customer determine her IT needs and create a network design plan. The system's logical architecture and supporting infrastructure are created using consulting services that include strategic planning and knowledge of future technologies to meet customer requirements. Operations assessment/benchmarking includes services that examine the operational effectiveness and performance of your IT infrastructure. Services that guide customers through the deployment and testing of new solutions are included in the implementation plan.

Help Desk and End-User Support

All of our clients who need assistance from our service team should contact us through phone, email, WhatsApp, etc. and register their requests and complaints. This will help us manage the call registration and complaint booking processes.

The user is also told at the same time about the service engineer's arrival to address the problems he identified.

RMA Services

Some equipment cannot be fixed, in which case the defective goods must be sent back to the original equipment supplier or manufacturer for a replacement.

Our support division also oversees RMA (Return Merchandising Authorization) services and makes sure that customers' broken equipment is replaced with working ones within the allotted time frame.

Annual Maintenance Contract (AMC)

Annual Maintenance Contract is referred to as AMC. With a reliable AMC in place, your firm won't have to worry about IT upkeep. It is a contractual service provider that carries out office software and hardware upkeep in accordance with the terms laid out in the contract.